Reaching Higher Coalition

Passengers, Community Organizations and Airline Service Workers Standing Together for a Better Airline Industry

Research & Publications

New Report - Shortchanged: How Airlines Can Repay Taxpayers for Billions in Subsides by Improving Jobs, Security and Services

New Report Urges Conditions For Airlines Subsidies, Major Improvements In Job And Passenger Service Quality

Study Finds Airline Passengers and Workers Have Been Shortchanged While Airlines Received Nearly $8.5 Billion in Subsidies Since 2001

Experts Say Taxpayer Dollars Must Be Tied to Better Jobs, Security and Services

LOS ANGELES - A new study released by three California groups finds that conditions for passengers and workers have eroded while airlines have received nearly $8.5 billion in taxpayer subsidies since 2001.

“Shortchanged: How Airlines Can Repay Taxpayers for Billions in Subsides by Improving Jobs, Security and Services” shows that the airline industry has benefited from enormous taxpayer support yet has failed to provide a fair return on the public’s investment, creating poor quality jobs and providing inadequate security and services for passengers. The study concludes that despite the industry’s current financial crisis, it is essential that major subsidy recipients such as American, United and Delta along with other airlines take measures to address these issues - both to improve safety, service and job standards as well as to ensure the long-term health of the airline industry.

You can download the full version of Shortchanged at www.shortchangedreport.org.

Report: Under The Radar

How Airline Outsourcing of Passenger Services Compromises Security and Service Quality at LAX

Under The Radar:  How Airline Outsourcing of Passenger Services Compromises Security and Service Quality at LAX

A new LAANE report reveals that airlines at LAX are putting the security and the health of the public at risk, while failing to provide adequate services for passengers with disabilities. Although the duties of airline contracted service workers are vital to the health and safety of the traveling public, these workers are poorly compensated, receive little training, and have few incentives to stay in their jobs long term. More
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